Privacy Policy

Last updated: February 8, 2026

Aquiline Tracking ("we", "our", or "us") operates the aquiline-tracking.com website and the Aquiline Tracking mobile application (collectively, the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

We collect the following types of information:

• Account Information: When you sign in using Google or email, we collect your email address and display name to create and manage your account.
• Tracking Data: Tracking numbers you enter and save are stored in our database to provide shipment status updates and notifications.
• Device Information: We collect device tokens for push notifications so we can send you shipment status updates.
• Usage Data: We use Google Analytics and Firebase Analytics to collect anonymous usage statistics such as pages visited, session duration, and device type.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our Service
• To track shipments and display delivery status
• To send push notifications about shipment status changes
• To identify and authenticate users
• To analyze usage and improve our Service
• To communicate with you about support or service updates

3. Data Storage and Security

Your data is stored securely using Google Firebase (Cloud Firestore) with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

Our Service uses the following third-party services that may collect information:

• Google Firebase — authentication, database, cloud messaging, analytics
• Google Analytics — anonymous usage statistics
• Intercom — customer support chat
• Aquiline Tracking API — shipment tracking data

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

5. Data Retention

We retain your personal data only for as long as necessary to provide the Service. Tracking data is stored while your account is active. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing at any time
• Opt out of push notifications through your device settings

7. Children's Privacy

Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: support@aquiline-tracking.com
• WhatsApp: +1 (555) 865-0716